Return
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original
packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at
[email protected]. Please note that returns will need to be sent to the following address:
Mehub, Kottayam, KL, 686652, India
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent
back to us without first requesting a return will not be accepted. Please note that if your country of residence is not India, shipping your goodsmay take longer than expected.
You can always contact us for any return questions at
[email protected].
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that
we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or
personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable
liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase fothe new item.
European Union 3 day cooling off period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with
tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be
automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or
credit card company to process and post the refund too.
If more than 7 business days have passed since we’ve approved your return, please contact us at
[email protected].